Through-life Engineering in Product-service Systems – Tussles for Design and Implementation
作者： Stefan Wiesner , Ingo Westphal , Klaus-Dieter Thoben , None
DOI: 10.1016/J.PROCIR.2016.09.006
关键词: Service (business) 、 Interoperability 、 Product-service system 、 Service engineering 、 Business model 、 Process management 、 Systems engineering 、 Design knowledge 、 Engineering 、 Product design 、 Product (category theory)
摘要: Abstract While maintenance is still dominating in Through-life Engineering Services (TES), Product-Service Systems (PSS) emerge as holistic solutions for customer problems. However, there are tussles to be overcome. Product and service engineering using different methodologies tools. design receiving little information from both life cycles, a digital representation of PSS ensure interoperability missing. Professional knowledge sentiment have combined, while service-based business models could endanger product sales. This paper aims discuss the challenges with TES give an overview on attempts overcome identified tussles.
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