A framework for managing and utilizing product–service system design knowledge

摘要: This study focuses on how to manage and utilise design knowledge in the conceptual of product–service systems (PSSs). PSS is a business concept that manufacturing firms can use enhance value their products. In order an effective PSS, it important search for proposition opportunities throughout entire product life cycle offer appropriate services customers at each opportunity. Because both products are included space, designers need broader range than required design. Against such background, this article proposes framework managing utilising support idea generation The effectiveness demonstrated by its application example