Systems and methods for processing merchandise returns

作者: Mark R. Hilinski , Peter L. Bradshaw , Mark S. Hammond , David B. Speights , Thomas W. Rittman

DOI:

关键词: ReceiptConversion marketingCredit cardAdvertisingDatabase transactionBusinessCouponIdentifierLoyalty business modelCustomer reference program

摘要: Systems and method for processing merchandise returns are described. In some embodiments, a sales receipt can be received in connection with requested return. A identifier used to locate data associated the original purchase of being returned, customer (e.g., loyalty number or hashed credit card number) extracted from data. Customer information, such as prior return data, retrieved using identifier. The information assess risk making determination whether accept deny request. Determinations also made provide warning coupon multiple identifiers transaction within an association stored between identifiers. indicate that both relate single customer. Then, if request is later first identifier, response include well other