作者: Vernon Wyatt , Michael Chew , Roland Oberdorfer , Andrew Meyer
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摘要: A computer-implemented method for handling a merchandise return request from customer of merchant. The includes receiving identification data, the data being capable uniquely identifying among customers further transaction definition, definition at least one problem type parameter and parameter. additionally automatically ascertaining, database items previously ordered, set return-eligible items. Each item in represents an ordered by that conforms to predefined return-related business rules