Process consultation revisited : building the helping relationship
作者： Edgar H. Schein
DOI:
关键词: Psychological intervention 、 Active listening 、 Process (engineering) 、 Face-to-face 、 Social psychology 、 Process consultant 、 Psychological contract 、 Psychology 、 Action (philosophy) 、 Interpersonal communication
摘要: I. PROCESS CONSULTATION DEFINED. 1. What is Process Consultation? 2. The Psycho-Dynamics of the Helping Relationship. 3. Active Inquiry and Listening as Status Equilibrating Processes. 4. Concept "Client." II. DECIPHERING HIDDEN FORCES AND PROCESSES. 5. Intra-Psychic Processes: ORJI. 6. Face to Dynamics: Cultural Rules on Interaction Communication. III. INTERVENTION IN THE SERVICE OF LEARNING. 7. Communication Deliberate Feedback. 8. Facilitative Interventions. Task Processes in Groups 9. INTERPERSONAL 10. DIALOGUE. IV. ACTION. 11. Consultation Action: Entry, Settings, Methods Psychological Contract. 12. Relationship Perspective.
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