Training End Users To Compute: Cognitive, Motivational And Social Issues

摘要: AbstractAlthough the contribution of effective training users towards success enduse computing (EUG) has been acknowledged by both practitioners and researchers in MIS, very little research conducted area. Gonsequently, adequate guidelines do not exist for developing procedures. Research findings such disciplines as educational psychology cognitive science are relevant to issues can be adapted design EUG training.This paper utilizes an integrated training/learning framework developed Bostrom et al. (1987) prescribe training. The proposes two outcomes: that form accurate initial mental models system they have motivation use system. In addition, organizational social support is considered essential foster continued learning. Each dimension discussed detail prescriptions proposed which illustrated through examples supported fi...