Ambulance personnel and critical incidents: impact of accident and emergency work on mental health and emotional well-being.

作者: David A. Alexander , Susan Klein

DOI: 10.1192/BJP.178.1.76

关键词: BurnoutEmotional well-beingPsychopathologyOccupational stressPublic healthJob satisfactionMedicineMental healthPsychiatryOccupational burnout

摘要: Background The association between mental health and occupational factors among ambulance personnel has not been thoroughly investigated in the UK. Aims To identify prevalence of psychopathology its relationship to personality exposure critical incidents. Method Data were gathered from by means an anonymous questionnaire standardised measures. Results Approximately a third sample reported high levels general psychopathology, burnout posttraumatic symptoms. Burnout was associated with less job satisfaction, longer time service, recovery incidents, more frequent incidents. GHQ-28 caseness likely those who had experienced particularly disturbing incident previous 6 months. Concerns about confidentiality career prospects deter staff seeking personal help. Conclusions emotional well-being appear be compromised accident emergency work.

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