Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains

摘要: Quality Management in Reverse Logistics intends to develop, collect, examine and evaluate a number of quality management (QM) tools techniques, which can be applied practice order understand, review improve any closed-loop supply chain process. In other words, the book aims existing relationship between various well-developed thoroughly studied issues, such as QM, assurance, standardization processes statistical control emerging research area reverse logistics. contains modeling quantitative methods that could used by practitioners academics logistics industry, well thorough description QM techniques. The leads potential reader broaden their scope thinking acting new, promising logistics, where applied.