Early requirements engineering for e-customs decision support: Assessing overlap in mental models
作者： Brigitte Burgemeestre , Jianwei Liu , Joris Hulstijn , Yao-Hua Tan , None
DOI:
关键词: Requirements engineering 、 Task (project management) 、 Semantic integration 、 Computer science 、 Supply chain 、 Process (engineering) 、 Operations research 、 Process management 、 Domain (software engineering) 、 Control (management) 、 Decision support system
摘要: Developing decision support systems is a complex process. It involves stakeholders with diverging interpretations of the task and domain. In this paper, we propose to use ontology mapping make detailed analysis overlaps differences between mental models stakeholders. The technique applied an extensive case study about EU customs regulations. Companies which can demonstrate be ‗in control' safety security in supply chain, may become ‗Authorized Economic Operator' (AEO), avoid inspections by customs. We focus on tool, AEO Digiscan, developed assist companies self-assessment. compared officials, developers tool. results highlight important interpretation new regulations, will lead adaptations
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