Critical review of the validity of patient satisfaction questionnaires pertaining to oral health care.

作者: Rahul Nair , Sana Ishaque , Andrew John Spencer , Liana Luzzi , Loc Giang Do

DOI: 10.1111/CDOE.12377

关键词: Scale (social sciences)Family medicineValidityPatient satisfactionHealth careProgram evaluationInclusion (education)Oral health carePsychological interventionMedicine

摘要: OBJECTIVES Review the validation process reported for oral healthcare satisfaction scales that intended to measure general health care is not restricted specific subspecialties or interventions. METHODS After preliminary searches, PUBMED and EMBASE were searched using a broad search strategy, followed by snowball strategy references of publications included from database searches. Title abstract screened assessing inclusion, full-text screening these publications. English language on multi-item questionnaires report scale measuring patient included. Publications excluded when they did any psychometric validation, addressing treatments subspecialities in care. RESULTS Fourteen instruments identified as many their initial while five more further testing validity instruments. Number items (range: 8-42) dimension 2-13) often dissimilar between assessed measurement There was also lack methodologies incorporate patient's subjective perspective. Along with limited reporting properties instruments, cross-cultural adaptations translation processes. CONCLUSIONS The extent reliability largely unassessed, appropriate populations outside those belonging adult present.

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