Evaluation of Decision Support Systems
作者： Cheul Rhee , H. Raghav Rao
DOI: 10.1007/978-3-540-48716-6_15
关键词: Evidential reasoning approach 、 Decision engineering 、 R-CAST 、 Intelligent decision support system 、 Decision analysis 、 Business decision mapping 、 Computer science 、 Decision quality 、 Management science 、 Decision support system
摘要: While the importance of evaluation in DSS is widely accepted, it has been rarely discussed due to disparity between interests scholars and practitioners. In this chapter, tools are schematized from a practitioners’ point view. That is, practitioners might be able choose appropriate evaluating methods for their own purposes circumstances using following guidelines.
springer.com
springerlink.com参考文章(23)
Mark S. Silver, Decisional guidance for computer-based decision support Management Information Systems Quarterly. ,vol. 15, pp. 105- 122 ,(1991) , 10.2307/249441
Scott Hamilton, Norman L. Chervany, Evaluating information systems effectiveness - part i:: comparing evaluation approaches Management Information Systems Quarterly. ,vol. 5, pp. 55- 69 ,(1981) , 10.2307/249291
Peter Todd, Izak Benbasat, The use of information in decision making: an experimental investigation of the impact of computer-based decision aids Management Information Systems Quarterly. ,vol. 16, pp. 373- 393 ,(1992) , 10.2307/249534
Jurek Kirakowski, M. Corbett, Effective Methodology for the Study of Hci ,(1990)
Leonard Adelman, Evaluating decision support and expert systems ,(1991)
Gerald E. Evans, James R. Riha, Assessing DSS effectiveness using evaluation research methods Information & Management. ,vol. 16, pp. 197- 206 ,(1989) , 10.1016/0378-7206(89)90037-2
Steve H. Barr, Ramesh Sharda, Effectiveness of decision support systems: development or reliance effect? decision support systems. ,vol. 21, pp. 133- 146 ,(1997) , 10.1016/S0167-9236(97)00021-3
Sohail S. Chaudhry, Linda Salchenberger, Mehdi Beheshtian, A small business inventory DSS: design, development, and implementation issues Computers & Operations Research. ,vol. 23, pp. 63- 72 ,(1996) , 10.1016/0305-0548(95)00004-6
Sean Maynard, Frada Burstein, Dzvid Arnott, A Multi-faceted Decision Support System Evaluation Approach decision support systems. ,vol. 10, pp. 395- 428 ,(2001) , 10.3166/JDS.10.395-428
Mihir Parikh, Bijan Fazlollahi, Sameer Verma, The Effectiveness of Decisional Guidance: An Empirical Evaluation Decision Sciences. ,vol. 32, pp. 303- 332 ,(2001) , 10.1111/J.1540-5915.2001.TB00962.X