作者: Susan S. Jarvis
DOI: 10.1108/08858629310044138
关键词: Malpractice 、 Business 、 Professional standards 、 Marketing 、 Public relations 、 Liability 、 Marketing research
摘要: Highlights the fact that whereas, until recently, defendants in professional malpractice lawsuits were typically accountants, attorneys and physicians, potential liability for is now faced by marketing research professionals, as a result of their increasing involvement clients′ decisionmaking processes. Argues researcher′s strongest defense would be adherence to formally recognized standards adopted profession. Addresses question: what malpractice? Describes how it may occur research, new duties should be, could help researchers defend claims.