Method and apparatus for providing automated notification to a customer of a real-time notification system

作者: Donald R. Nelson

DOI:

关键词: PagerClass of serviceOrder (business)Web pageComputer securityPreferential treatmentBusinessComputer networkNotification systemMobile computingTicket

摘要: An automated method and apparatus for notifying subscribers of a customer message manager notification system upon changes in some real-time data is disclosed. Subscribers are notified an order based on predetermined criteria, such as subscriber level. More specifically, airline customers information which affects their travel plans, well other types notification. This can occur via standard communications devices commonly carried by travels pagers, two-way cellular telephones (e.g., voice, call centers), mobile computers email or web page). The present invention further provides selected groups frequent flyer level, class service, price ticket. Moreover, the also receiving response from to update plans those that support communication. In this manner, individual be given preferential treatment.

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