作者: Michael F. Lynch , Jonathan A. Turner
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摘要: An automated travel planning system (10) is provided. The includes a database (12) which stores information relating to each individual traveller and business entity customer of agency also the itself. This may include, for example, data concerning frequent flyer/renter programs in participates, smoking seating preferences traveller, preferred vendors entity, restrictions on fare classes (e.g., or coach only) imposed by its employees, promotions available agency. When request received from specific (individual and/or entity) agency, automatically retrieves preferably uses retrieved determine plan that satisfactory who travelling, employs individual,