Evaluating bad query abandonment in an iterative SMS-based FAQ retrieval system
作者： Iadh Ounis , Simon Rogers , Edwin Thuma
关键词:
摘要: In this paper, we investigate how many iterations users are willing to tolerate in an iterative Frequently Asked Question (FAQ) system that provides information on HIV/AIDS. This is part of work progress aims develop automated can be used provide answers HIV/AIDS related queries Botswana. Our engages the user question answering process by following interaction approach order avoid giving inappropriate user. findings us with indication long engage system. We subsequently use a novel evaluation metric future developments As additional finding, show previous search experience has significant effect their behaviour.
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