The Role of Facilitation in Technology-Enhanced Learning for Public Employment Services

摘要: Public Employment Services (PES) in Europe are authorities that attempt to match supply and demand on the labor market. Rising unemployment times of crisis demographic change among main challenges with which PES practitioners, as a direct interface between jobseekers employers, have deal. They support career adaptability their clients well enhance transform own individual collective professional identities order cope successfully changing As part research project EmployID, we exploring how facilitate learning process practitioners identity development. The aim is empower community organizations, engage transformative practices, using holistic tool suite combining e-coaching, reflection, MOOCs, networking, analytical tools. Key successful transformation continuous learning. Individuals may take role facilitators for others being facilitated by peers, technology environment.