Audio and Chat Combined - Are Two Media Better Than One?

摘要: Meetings and collaborative work are part of the everyday business life. Audio communication in form VoIP instant messaging-based chat offer new inexpensive ways to communicate groups. Our previous research has shown that selection either audio or a significant impact on productivity. This experiment observes selecting both at same time. We analyze whether polychronicity helps achieve higher provides quantitative, experimental-based data. show with this data typical users overwhelmed by combination media. The complexity listening conversation, reading dialog observing shared whitespace together communicating seems induce too high cognitive load user, thus preventing productive work. paper shows importance quantitative experiments about proposes further correlation media synchronicity research.