User support experience with automatically generated virtual environment
作者： Murtaza Chowdhury , Satish Thomas , Sridhar Srinivasan , John Hal Howard , Yi Zhang
DOI:
关键词:
摘要: A virtual environment service obtains automatically collected diagnostic information from a deployed instance of computer system and generates reproduction an the system, based upon data. User interactions with can be recorded to identify technical issue system. fix for is applied in so that it verified by user prior applying instance.
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