Returning the ‘I’ in the ‘IT’ Education of MScIS/MBA Professionals

摘要: Introduction The last couple of decades are being labeled as the "information age", in which productivity is no longer associated with manufacturing and distribution, but more likely to be "the result 'knowledge workers' who process information rather than raw materials" (Drucker, 1993). Companies today's turbulent ever-changing environment cannot stay put: opportunities, threats risks they continually face require their managers focused "on acquiring appropriate knowledge steer manage business new directions" (Marchand, Kettinger & Rollins, 2001a). Competition fierce, there less time act re-act properly. For doing job right, workers must have right tools work with; that means giving them need do vital significance. Likewise crucial importance what information. IT vendors consultants claim panacea for every possible 'situation'. Yet too many companies, yearly spend billions on technological solutions, struggle understand how put so it would support improve performance. reason sparse harvest "technological obsession" (as suggested by Davenport, 2000). Namely, observing rapid progress exposed powerful marketing hardware, communications software easy accept hope buying effectiveness, even though reality might just a fiction. "Even most rigorous economists difficulty finding correlations between spending productivity, profits, growth, revenues or any other measure financial benefit." Additionally, "surveys suggest feel get today better ever was," (Davenport, way out, according research studied over 1000 senior from 98 companies operating 22 countries 25 industries, multilayered: combining excellence investing deploying technology collecting, organizing, processing maintaining information, getting people embrace behaviors values working (Marchand et al., And such also view systems professionals. Chief Information Officer (CIO) age has "hybrid" manager (Burn Ma, 1997) can play major role strategy formulation effective use technology, does not neglect human side equation, forget managed like resource thus puts 'I' back 'IT'. question poses itself this paper will attempt answer skills needed CIO kind tertiary educational programs sustain high degree relevancy needs community. It primarily taking close look at those needs. Senior distinguish company strong order realize superior They perceive three capabilities: Technology Practices (ITP), Management (IMP) Behaviors Values (IBV), different complementing views may linked results. Hence, expected business-information professional changed if already, universities forced reconsider curriculum MBA MScIS studies. Returning In eighties, was thought silver bullet strategic value organizations potential benefits were discussed quite great extent (Cash Konsynski, 1985; McFarlan, 1984; Porter Millar, 1985). …