Generational differences in psychological traits and their impact on the workplace

作者: Jean M. Twenge , Stacy M. Campbell

DOI: 10.1108/02683940810904367

关键词:

摘要: Purpose – The purpose of this paper is to review data from 1.4 million people who completed personality, attitude, psychopathology, or behavior scales between the 1930s and present discuss how those differences may impact today's workplace.Design/methodology/approach are gathered research reports using psychological over last eight decades, primarily college student samples.Findings Generation Me (sometimes called Gen Y Millennials) demonstrates higher self‐esteem, narcissism, anxiety, depression; lower need for social approval; more external locus control; women with agentic traits.Practical implications Managers should expect see employees unrealistically high expectations, a praise, difficulty criticism, an increase in creativity demands, job‐hopping, ethics scandals, casual dress, shifting workplace norms women. Organizations can respond these changes accommodations (e.g. praise pro...

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