作者: Benno Signitzer , Jean T. Olson , Swen Windahl
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摘要: Introduction PART ONE: THE BASICS Conceptual Tools The Nature of Communication Planning Not All Problems Are Categorization Basic Strategies TWO: THEORETICAL APPROACHES TO COMMUNICATION PLANNING Multi-Step Flow Approaches (1): Two-Step Model (2): Diffusion Innovations Theory A Network Approach Systems Perspectives Social Marketing Campaigns: Meeting Place for Different THREE: ELEMENTS OF MASS THEORIES Sender/Communicator Message Medium Audience Effects