An empirical study of payment technologies, the psychology of consumption, and spending behavior in a retailing context

作者: Eric W.K. See-To , Eric W.T. Ngai

DOI: 10.1016/J.IM.2018.07.007

关键词:

摘要: Abstract Our study investigates differences in spending behavior among consumers using three alternative payment technologies: cash, credit cards, and stored value contactless smart cards. We provide a deeper understanding of how different mechanisms directly impact consumer retailing context, their influences on customers’ psychology consumption, perceptions technologies. show that the process can do so by significantly affecting subjective awareness only. In contrast, source money affect perceived security Both convenience have little effect behavior.

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