作者: Anita D. Bhappu , Kimberlee K. Kovach , Jennifer Gerarda Brown , Noam Ebner , Andrea Kupfer Schneider
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摘要: Astonishing amounts of negotiation are now conducted by e-mail - often with scant regard for underlying strategy, or even common courtesy. The authors unpack why this happens, and propose methods that will better prepare students the realities future business.