You've got agreement: Negoti@ting via email

作者: Anita D. Bhappu , Kimberlee K. Kovach , Jennifer Gerarda Brown , Noam Ebner , Andrea Kupfer Schneider

DOI:

关键词:

摘要: Astonishing amounts of negotiation are now conducted by e-mail - often with scant regard for underlying strategy, or even common courtesy. The authors unpack why this happens, and propose methods that will better prepare students the realities future business.

参考文章(62)
Raymond A. Friedman, Steven C. Currall, E-Mail Escalation: Dispute Exacerbating Elements of Electronic Communication Social Science Research Network. ,(2002) , 10.2139/SSRN.304966
Noam Ebner, Trust Building in E-Negotiation Social Science Research Network. pp. 139- 157 ,(2007) , 10.4018/978-1-59904-495-8.CH010
James K. Sebenius, David A. Lax, The Manager as Negotiator ,(1987)
Scott R. Peppet, Andrew S. Tulumello, Robert H. Mnookin, Beyond Winning: Negotiating to Create Value in Deals and Disputes ,(2000)
Will Schwalbe, David Shipley, Send: The Essential Guide to Email for Office and Home ,(2007)
Claude Cellich, Subhash C. Jain, Global Business Negotiations: A Practical Guide ,(2003)
Patricia M. Wallace, The Psychology of the Internet ,(1999)