Method and apparatus for managing calls using a soft call park
作者： Chris Butler , Michael Branchaud , Debbie Pinard
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摘要: A user initiated soft call park with recorded voice comfort notification system for use within a telephony server wired or wireless telephones. In response to receiving an incoming call, depresses function key on his her telephone set. The responds depression of the user's by placing hold and generating message indicating calling party that will be answered shortly.
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