Improving Decision Making in Extreme Situations: The Case of a Military Decision Support System

摘要: This article explores the capacity of a decision support system (DSS) to improve quality making in extreme situations. DSS is actually based on networked information (IS). Academic literature commonly mentions models fit explore relationship between technology and performance, reckoning users' evaluations as relevant measurement technique for Information System (IS) success. Although effective contributions have been achieved exploration fit, there few attempts investigate triangulation "Task-DSS-Decision Maker" under stressful uncertain events. provides new insights regarding assessment advantages provided by IS decisions such circumstances. An original case study has conducted. It focused called Link 16 that used during aerial missions. shows improves an individual basis suggests take into account three main criteria - compliance, complementarity conformity measure performance