Joyce A. Verran, Judith A. Effken, Gerri S. Lamb, Kathleen Carley, Barbara B. Brewer, Anita Patil,
Using computational modeling to improve patient care unit safety and quality outcomes. Studies in health technology and informatics. ,vol. 107, pp. 726- 730 ,(2004) ,
10.3233/978-1-60750-949-3-726