Refining information and knowledge by social media applications: Adding value by insight

摘要: Purpose – The paper seeks to discuss how traditional knowledge refining processes differ from those enabled by using social media applications. By addressing the topic with practical examples aims outline collaborative work setting and tools are used in unstructured unmanaged for value adding purposes.Design/methodology/approach is a conceptual analysis reflections on current practices.Findings proposes that provided applications enables sharing of different insights: combining mutual insights as well discussing conflicting helps form more multifaceted truthful understanding issues. Utilizing also enriches information it can contain elements not predestined common business systems. Social empower employees collaborate contribute intra‐organizational...