作者: Audrey Apfel , Michael W Smith , Ken Bergstrom
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摘要: Methods and systems for evaluation of business performance are provided. All actionable activities (2) a divided into plurality aspects (4, 5, 6). A aggregate measures (10, 11, 12) is then established each aspect. Each the comprises set related respective prime (12-23) measure. quantifies one or more from activities. value at least may be calculated to provide an indication performance. In addition, measure by multiplying values that together Multiplying provides overall