`Would you like fries with that, Sir?' The evolution of management theories and the rise and fall of total quality management within the American federal government

作者： Alan I. Marcus

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摘要: This article examines the introduction, domination, and diminution of Total Quality Management (TQM) its allied managerial strategies in United States federal bureaucracy over past two ...

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`Would you like fries with that, Sir?' The evolution of management theories and the rise and fall of total quality management within the American federal government

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`Would you like fries with that, Sir?' The evolution of management theories and the rise and fall of total quality management within the American federal government

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