Leveraging service design as a multidisciplinary approach to service innovation
作者： Maíra Prestes Joly , Jorge Grenha Teixeira , Lia Patrício , Daniela Sangiorgi
DOI: 10.1108/JOSM-07-2017-0178
关键词:
摘要: … with service design and service innovation. This literature review presents service design as a multidisciplinary approach and service innovation as a multidimensional phenomenon. …
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