作者: Dirk Möhlenbruch , David Elias Blunck , Falk Ritschel
DOI: 10.1007/978-3-8349-8938-3_1
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摘要: This literature review recapitulates the state of art knowledge about characteristics Web 2.0 instruments and deduces application options for multi-channel marketing by retailers. The different theoretical foundations are introduced. authors assign specific applications through instrumental areas retailing confronting their particular features functions with chances, risks, goals operational strategic demands (needs) management. systematization gives retailers chance to choose assignments strategically, based on in marketing.