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OCBs gone bad: The moderating roles of burnout and role overload
作者: Kevin Loo
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参考文章
(40)
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Citizenship Performance: Its Nature, Antecedents, and Motives
Personality psychology in the workplace; Washington DC: American Psychological Association.
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10.1037/10434-002
2.
Dennis W. Organ, Scott Bradley MacKenzie, Philip M. Podsakoff,
Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences
,(2005)
3.
Leon Festinger,
A Theory of Cognitive Dissonance
,(1957)
4.
Reuben M. Baron, David A. Kenny,
The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
Journal of Personality and Social Psychology.
,vol. 51, pp. 1173- 1182 ,(1986) ,
10.1037/0022-3514.51.6.1173
5.
Jeff W. Johnson,
The relative importance of task and contextual performance dimensions to supervisor judgments of overall performance.
Journal of Applied Psychology.
,vol. 86, pp. 984- 996 ,(2001) ,
10.1037/0021-9010.86.5.984
6.
Samuel B. Pond, Rupert W. Nacoste, Monique F. Mohr, Christopher M. Rodriguez,
The Measurement of Organizational Citizenship Behavior: Are We Assuming Too Much?
Journal of Applied Social Psychology.
,vol. 27, pp. 1527- 1544 ,(1997) ,
10.1111/J.1559-1816.1997.TB01611.X
7.
Bennett J. Tepper, Michelle K. Duffy, Jenny Hoobler, Michael D. Ensley,
Moderators of the relationships between coworkers' organizational citizenship behavior and fellow employees' attitudes.
Journal of Applied Psychology.
,vol. 89, pp. 455- 465 ,(2004) ,
10.1037/0021-9010.89.3.455
8.
Larry J. Williams, Stella E. Anderson,
Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors:
Journal of Management.
,vol. 17, pp. 601- 617 ,(1991) ,
10.1177/014920639101700305
9.
T. M. Welbourne, D. E. Johnson, A. Erez,
The Role-Based Performance Scale: Validity Analysis of A Theory-Based Measure
Academy of Management Journal.
,vol. 41, pp. 540- 555 ,(1998) ,
10.2307/256941
10.
R. T. Mowday, C. S. Koberg, A. W. McArthur,
The Psychology of the Withdrawal Process: A Cross-Validational Test of Mobley's Intermediate Linkages Model of Turnover in Two Samples.
Academy of Management Journal.
,vol. 27, pp. 79- 94 ,(1984) ,
10.2307/255958
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2010 年,
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