作者: Philip Crowley , Judith Green , Debbie Freake , Chris Drinkwater
DOI: 10.1108/02689230210445121
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摘要: Patient and user involvement is central to current government thinking on the NHS. More comprehensive approaches organised community participation development have received less support examples of effective genuine in key areas such as primary care decision‐making are rare. The initiative described this paper was established Newcastle upon Tyne 1995 promote about local health services. It has particular relevance concerns addressing social exclusion tackling inequalities since it operates an area disadvantage with a significant black ethnic minority population (6 percent). This case study based independent evaluation which used multiple research methods, including interviews, questionnaire surveys direct observation, assess project’s practice impact. Describes approach public participation. An emphasis inclusive practices facilitated meaningful groups residents those disabilities who tend be marginalised debate. Argues that project made impact ways services planned delivered.