Community service contracting for older people in urban China: a case study in Guangdong Province.

摘要: Contracting of community services to non-governmental service-providing organisations - mainly social work agencies is an emerging phenomenon and a innovation with regard delivering in urban China. for the older person, which focus this study, embedded macro context development service contracting Qualitative research techniques, including document analysis, case participant observation in-depth interviews, were adopted study. Nine government officials, three staff working Community Residents' Committees, 15 41 people interviewed effort understand impact challenges The findings showed that involvement provision system results integration resources, expansion coverage enhancement people's access services. However, several problems may impede These include purchaser-oriented rather than user-oriented provision, negative attitude towards services, inappropriate performance measurement, reliance non-government on funding ambiguous definition