Beyond the Industrial Paradigm: Market-Embedded Labor and the Gender Organization of Global Service Work in China:

摘要: Despite the international growth of service sector, an industrial paradigm defines study global labor. This is because analyses work typically focus on firms in United States, while studies labor concentrate manufacturing. I develop a framework for analysis by comparing ethnographic cases two global, luxury hotels China. Each hotel linked to same U.S.-based corporation, and both employ organizational template recruit sameaged female workers. At first hotel, workers silently cater preferences guests, using recorded customer preference data enacting imported feminized practices, regime call virtual personalism. second promote products, displaying expertise distinguish themselves from sex who frequent virtuous professionalism. Why do distinctly gendered practices emerge settings? To explain ...