Poker Face Influence: Persuasive Robot with Minimal Social Cues Triggers Less Psychological Reactance

摘要: Applications of social robotics in different domains such as education, healthcare, or companions to people living alone, often entail that robots will act persuasive agents. However, attempts can give rise psychological reactance where have negative thoughts and emotions limit adherence the persuader. To understand phenomenon robotic persuaders, we investigate effect cues an artificial agent on compliance. Participants a laboratory experiment played decision-making game which were delivered one three forms: persuasive-text, spoken by robot (the SocibotTM) displaying minimal cues, same enhanced cues. Our results suggest with invokes lowest reactance. Remarkably, exploratory analyses indicate cross-gender effects (between user) upon invoking lower female participants higher compliance than male participants.