作者: Karthik Dinakar , Birago Jones , Catherine Havasi , Henry Lieberman , Rosalind Picard
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摘要: Cyberbullying (harassment on social networks) is widely recognized as a serious problem, especially for adolescents. It much threat to the viability of online networks youth today spam once was email in early days Internet. Current work tackle this problem has involved and psychological studies its prevalence well negative effects While true solutions rest teaching have healthy personal relationships, few considered innovative design network software tool mitigating problem. Mitigating cyberbullying involves two key components: robust techniques effective detection reflective user interfaces that encourage users reflect upon their behavior choices.Spam filters been successful by applying statistical approaches like Bayesian hidden Markov models. They can, Google’s GMail, aggregate human judgments because sent nearly identically many people. Bullying more personalized, varied, contextual. In work, we present an approach bullying based state-of-the-art natural language processing common sense knowledge base, which permits recognition over broad spectrum topics everyday life. We analyze narrow range particular subject matter associated with (e.g. appearance, intelligence, racial ethnic slurs, acceptance, rejection), construct BullySpace, base encodes about situations. then perform joint reasoning wide life topics. messages using our novel AnalogySpace technique. also take into account analysis other factors. evaluate model real-world instances reported Formspring, networking website popular teenagers.On intervention side, explore set user-interaction paradigms goal promoting empathy among participants. propose “air traffic control”-like dashboard, alerts moderators large-scale outbreaks appear be escalating or spreading helps them prioritize current deluge complaints. For potential victims, provide educational material informs how cope situation, connects emotional support from others. A evaluation shows in-context, targeted, dynamic help during situations fosters end-user reflection promotes better coping strategies.