Design Science Research: The Case of the IT Capability Maturity Framework (IT CMF)

摘要: 1. Introduction"What is design? Its where you stand with a foot in two worlds - the world of technology and people human purposes try to bring together" (Kapor (1990) Hevner Chatterjee, 2010).Design Science research centered on building evaluating artifacts order solve organisational problems. Much has been written about paradigm other disciplines its roots lie engineering "sciences artificial" (Simon, 1996). Since early 1990's, DS recognised as important Information Systems (IS) field increasing an IT artifact's utility effectiveness for solving complex business problems (Hevner 2010; Peffers et al, 2007). Over past 15 years, IS at best sporadic (Peffers 2007; Walls 2004) publication journals remains problematic (March Storey, 2008). Despite this, Chatterjee (2010) state that witnessed "flurry recent activity" use research.This paper adds body field. It aims establish value using approach development Capability Maturity Framework (IT CMF) seeks help organisations better manage deliver from their investments. The CMF focuses four integrated strategies 32 associated critical processes against which organisation's level maturity can be assessed according five levels. project followed paradigm; this discusses terms key principles concludes discussion how benefit.The structure follows: Section need complement currently predominant behavioral science paradigm, so type demand innovative creative solutions addressed. Three summarises drawn seminal articles underpin projects. provides overview content Hevner's (2007) three cycles. challenges benefits draws conclusions research.2. design ISBoth behavioural paradigms are foundational discipline, positioned "at confluence people, technology" 2004). However, prevalent date 2010). objective natural methods, problem understanding through developing verifying theories and/or phenomena explain what happened, why it perhaps will happen given context Smith, 1995; March 2008; Pries-Heje Baskerville, Storey (2008) suggest typical question stream "Why do investments often not result increase firm's value?" activities regarded discovery (i.e. generating new scientific claims such or laws) justification testing validity) 1995); output studies explanatory nature Smith (1995) provide following explanation:"Natural scientists develop sets concepts, specialized language, characterize phenomena. These used higher constructions laws, models, make reality. Theories deep, principled explanations crowning achievements research. …