The Capability Maturity Model: Guidelines for Improving the Software Process

摘要: I. THE CAPABILITY MATURITY MODEL FOR SOFTWARE: BACKGROUND, CONCEPTS, STRUCTURES AND USAGE. 1. Introducing Software Process Maturity. The Evolution of the CMM. Immature versus Mature Organizations. Fundamental Concepts Underlying Total Quality Management and Customer Satisfaction. Benefits Risks Model-Based Improvement. 2. Maturity Framework. Behavioral Characterization Levels. Skipping Visibility into Process. Prediction Performance. 3. Structure Capability Model. Internal Levels . Key Areas. Practices. Common Features. 4. Interpreting Area Template. Organizational Roles. Understanding Definition. Processes. Applying Professional Judgment. 5. Using A CMM-Based Appraisal Method. Assessments Evaluation. CMM in Context. 6. High-Maturity Example: Space Shuttle Onboard Software. Introduction. Background. Approaches to Overall Lessons. II. KEY PRACTICES OF SOFTWARE. 7. Areas for Level 2: Repeatable. Requirements Management. Project Planning. Tracking Oversight. Subcontract Assurance. Configuration 8. 3: Defined. Organization Focus. Training Program. Integrated Product Engineering. Intergroup Coordination. Peer Reviews. 9. 4: Managed. Quantitative 10. 5:Optimizing. Defect Prevention. Technology Change Appendix A: References. B: Acronyms. C: Glossary. D: Abridged Version E: Mapping Practices Goals. F: Comparing ISO 9001 G: An Overview ISO's SPICE Project. H: History I: Request Form. Index. 0201546647T04062001