摘要: We critically assess deep-seated assumptions and images of an information infrastructure, namely, that it needs to be uniform, tidy, nonfragmented. This is necessary because our perception order socially constructed and, more importantly, has implications. Based on historical reconstruction the establishment a Lotus Notes-based infrastructure in internationally oriented oil company with 17,000 employees, we describe analyze productive role appeals orderly play. trace its sources how operates. also identify implications terms choice technological solution, delegation organizational roles, making actors (in)visible.