作者: Mathew A. Grofsky , Nicklaas D. Newsom
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摘要: A system for collecting caller information comprises an interexchange switch adapted to extract associated with a call directed telephone number, the further forward server manager, manager server. The stores and parses campaign from information. accumulates forwards over Internet. may be execute script. script include executing option selected group consisting of: recording call, activating voicemail, lost lead capture, requesting caller's name, forwarding call.