作者: Christopher P. Price
DOI: 10.1108/14635770510619375
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摘要: Purpose – To review the application of principles benchmarking to field laboratory medicine.Design/methodology/approach Review literature on performance management techniques employed in healthcare provision, and specifically medicine, including benchmarking.Findings The identifies main indicators quality assurance programmes that have been developed medicine. Some these a clear benefit improving performance, whilst others are used for more general purposes. emphasis is analytical together with pre‐ post‐analytical performance. highlights fact medicine undertaken largely isolation from clinical setting which it applied. activities are, therefore, concerned process (dealing predominantly efficiency productivity) produc...