Building Better Governance: The Case of Sri Lanka Telecommunications Industry Reforms

摘要: Empirical evidence of reforms in developing countries suggest that universal application market-based reform approach has become a significant concern, mainly because local conditions national states have not been properly taken into account. Adding to this concurrent debate on application, the current paper - building findings an exploratory study conducted 2006-07 examines relationship between state and market under independent regulation accompanied telecommunications sector Sri Lanka, order investigate whether objective better governance structure through achieved line with principles. The is from public policy management perspective. Methodology Inputs for collated by way 25 semi-structured interviews industry stakeholders including fixed mobile operators, incumbent operator, senior officials, regulator, other regulators, donors, academics experts September December 2006 Colombo. transcribed data were analysed using content analysis help computer based analytical tool, NVivo. Secondary also used extensively interpret, analyse strengthen arguments. Findings finds regulator performing plethora constraints: institutionally, politically, legally socially. Institutionally, affected its own internal problems, lack capability capacity complexity created agencies. Politicians exceptionally powerful, affecting every function regulator. Legal provisions proven inadequate limiting power Socially, regulatory functions are affected, causing delays. It important highlight fact these constraints interconnected intertwined; one creates or influences another therefore it difficult cite individual causes problems. environment which operates affects credibility effectiveness framework, thus refers limitations countries. authors argue such blockages could be overcome various measures proposed conclusion, benefit arrangements. Limitations practical implications: This case will apply believe further studies both utility sectors needed come firm generalised conclusions. However, immense value policymakers Lanka South Asian region as careful consideration country specific socio-political should devised accordingly.