Resist, comply or workaround? An examination of different facets of user engagement with information systems

作者: Elaine H Ferneley , Polly Sobreperez

DOI: 10.1057/PALGRAVE.EJIS.3000629

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摘要: AbstractThis paper provides a summary of studies user resistance to information technology and identifies workaround activity as an understudied distinct, but related, phenomenon. Previous c...

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