摘要: Publisher Summary This chapter discusses human error in aviation operations. No completely adequate understanding of exists, but significant progress is being made to achieve that understanding. Even the simple framework for discussing a systematic fashion should help reader better understand basis operation complex system such as national airspace system. Working on any one component system, whether it pilots, machinery, or other actors, bound fail at some level. All these components are interdependent, and changes eventually reflected others. For just this reason, attempts increase levels safety solely through use automation, sometimes suggested, cannot succeed. On hand, becoming clear technology has been developed can must play an increasingly role helping deal with problem error. Progress, too, how aid humans make decisions, both training machine facilitation management decision process. Although effective enhancement decision-making process pilot will no doubt be slow process, there clearly exists substantial room—and hope—for improvement.