Human Services as Complex Organizations

摘要: Chapter 1: Introduction - Yeheskel Hasenfeld PART I: UNDERSTANDING HUMAN SERVICE ORGANIZATIONS 2: The Attributes of Human Service Organizations 3: Theoretical Approaches to Eve Garrow and II: SOCIAL POLICY AND ORGANIZATIONAL RESPONSES 4: the Politics Practice Evelyn Z. Brodkin 5: U.S. Nonprofit Sector: A Creeping Revolution Kirsten A. Gronbjerg 6: Organizational Forms as Moral Practices III: ORGANIZATION-ENVIRONMENT RELATIONS 7: Emergence Hybrid Forms: Combining Identity-Based Provision Political Action Debra C. Minkoff 8: Economy Contracting Competition Steven Rathgeb Smith 9: Preliminary Theory Interorganizational Network Effectiveness: Comparative Study Four Community Mental Health Systems Keith G. Provan H. Brinton Milward IV: LEADERSHIP, IDEOLOGIES, CULTURE 10: Leadership Styles Change in Hillel Schmid 11: Rape Crisis Centers: Helping Victims, Changing Society Patricia Yancey Martin 12: Culture Climate: Implications for Services Intervention Research Anthony L. Hemmelgarn, Charles Glisson, Lawrence R. James V: TECHNOLOGIES, CONDITIONS OF WORK, EMOTIONAL LABOR 13: Technologies Conditions Work Child Welfare Brenda D. 14: Technology: Improving Understanding Advancing Jodi Sandfort 15: Emotional Labor Organization Mary Ellen Guy, Meredith Newman, Sharon Mastracci, Maynard-Moody VI: DIVERSITY 16: "Race Work"? Historical Lessons Contemporary Challenges Black Providers Celeste Watkins-Hayes 17: Diversity Performance Michalle E. Mor Barak Dnika J. Travis VII: WORKER-CLIENT 18: Discretion Organizations: Traditional Institutional Perspectives Michael Sosin 19: Worker-Client Relations: Social Policy VIII: DETERMINANTS EFFECTIVENESS hapter 20: Linking Factors Substance Abuse Treatment Outcomes: Multilevel Correlates Effectiveness Toorjo Ghose IX: CHANGE INNOVATION 21: Theories, Boundaries, Strategies, Implementation 22: Innovation Kristina Jaskyte X: ADVOCACY 23: Advocacy Role Nonprofits: Incentives, Involvement, Impact Jennifer Mosley 24: Movement Consequences Megan Meyer