Promoting constructive approaches to emotions during major change

摘要: Many change models rightly assume that effective leadership and the ability to gain commitment of employees are critical factors which may lead successful outcomes. An important consideration in process is importance employee responses, particularly emotions. Until recently, literature largely ignored role This paper addresses organizational as it affects from an emotions justice perspective. Firstly, draws attention during change, emphasizing emotional processes, antecedents consequences. For example, perception fairness a powerful determinant Individuals who perceive they treated unfairly likely experience negative emotions, while those being fairly positive Secondly, asserts organizations denigrate unwanted responses few genuinely seek understand them. More particularly, managers believe irrational, rather than dealing constructively with part their role, have capacity avoid, diffuse or control We provide guidelines how can manage for healthy individual level suggests greater vigilance by understanding need ensure generated broaden build individuals’ resilience assist individuals respond work progress. Material cannot be used without permission author. DEPARTMENT OF MANAGEMENT WORKING PAPER SERIES I S N 1 3 2 7 – 5 6