作者: Yoshiki Shimomura , Fumiya Akasaka
DOI: 10.1007/978-3-642-30820-8_3
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摘要: The introduction of engineering methods is considered a promising approach to the effective and efficient design of Product-Service Systems (PSSs). The authors have conducted studies on Service Engineering in Japan in order to provide a fundamental understanding of services as well as concrete engineering methods to design and develop them. This paper denotes the need to progress from Service Engineering to PSS Engineering. In addition, methods and tools that can contribute to PSS design are discussed.