Network externalities and the perception of innovation characteristics: mobile banking

作者: Soo Yeong Ewe , Sheau Fen Yap , Christina Kwai Choi Lee

DOI: 10.1108/MIP-01-2014-0006

关键词:

摘要: Purpose – The purpose of this paper is to clarify the relationship between sub-components network externalities (NE), investigates mediating role perception innovation characteristics and explores potential moderating effects technology anxiety within an integrative framework using theories diffusion (DOI) NE on behavioural intention mobile banking services. theory explains impact increase in number users complementary services perceived value product innovation. Design/methodology/approach This study clarifies NE, DOI ...

参考文章(59)
Barbara Ross Wooldridge, Stern Neill, Mary Helen Fagan, AN EMPIRICAL INVESTIGATION INTO THE RELATIONSHIP BETWEEN COMPUTER SELF-EFFICACY, ANXIETY, EXPERIENCE, SUPPORT AND USAGE Journal of Computer Information Systems. ,vol. 44, pp. 95- 104 ,(2003) , 10.1080/08874417.2004.11647572
Shu‐Hsun Ho, Ying‐Yin Ko, Effects of self‐service technology on customer value and customer readiness Internet Research. ,vol. 18, pp. 427- 446 ,(2008) , 10.1108/10662240810897826
Magid Igbaria, Juhani Iivari, The effects of self-efficacy on computer usage Omega-international Journal of Management Science. ,vol. 23, pp. 587- 605 ,(1995) , 10.1016/0305-0483(95)00035-6
Blanca Hernández‐Ortega, Julio Jiménez‐Martínez, M. José Martín‐DeHoyos, Differences between potential, new and experienced e‐customers: Analysis of e‐purchasing behaviour Internet Research. ,vol. 18, pp. 248- 265 ,(2008) , 10.1108/10662240810883308
Ajax Persaud, Irfan Azhar, Innovative mobile marketing via smartphones Marketing Intelligence & Planning. ,vol. 30, pp. 418- 443 ,(2012) , 10.1108/02634501211231883
Deborah Compeau, Christopher A. Higgins, Sid Huff, Social cognitive theory and individual reactions to computing technology: a longitudinal study Management Information Systems Quarterly. ,vol. 23, pp. 145- 158 ,(1999) , 10.2307/249749
Detmar W. Straub, Validating instruments in MIS research Management Information Systems Quarterly. ,vol. 13, pp. 147- 169 ,(1989) , 10.2307/248922
Michael L Katz, Carl Shapiro, Network externalities, competition, and compatibility The American Economic Review. ,vol. 75, pp. 424- 440 ,(1985)
Chien-fu Chou, Oz Shy, Network effects without network externalities International Journal of Industrial Organization. ,vol. 8, pp. 259- 270 ,(1990) , 10.1016/0167-7187(90)90019-W
Reuben M. Baron, David A. Kenny, The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology. ,vol. 51, pp. 1173- 1182 ,(1986) , 10.1037/0022-3514.51.6.1173