Co-responding police-mental health programmes: Service user experiences and outcomes in a large urban centre.

摘要: As police officers are often the first responders to mental health crises, a number of approaches have emerged support skilled crisis responses. One such approach is police-mental co-responding team model, whereby nurses and jointly respond crises in community. In present mixed-method study, we evaluated outcomes interactions at large Canadian urban centre by analysing administrative data for 2743 interactions, where comparison were available, compared them 16 226 police-only To understand service user experiences, recruited 15 users in-depth qualitative interviews, completed inductive thematic analysis. Co-responding had low rates injury arrest, teams, teams higher overall escorts hospital, but lower involuntary escorts. also spent less time on hospital handovers than teams. Service valued with knowledge verbal de-escalation skills, as well compassionate, empowering, non-criminalizing approach. Current findings suggest that could be useful component existing crisis-response systems.